Technical Pre/After - Sales Support for POS Devices
Description
The POS Technician will be part of the Printer / POS / Auto ID Team at Albamedia. The person will be responsible for providing remote/online and on-site support, as well as pre-sales assistance to our customers. Our company’s reputation is built on the swift and effective response to all customer needs. The hired individual will have direct contact with International Brands in the IT field, mainly Printers and peripheral hardware (HW).
Responsibilities
-Daily tasks will involve direct communication with staff members who need support in interpreting and understanding key specifications of the products we sell.
-Assisting end customers during the initial stages of hardware installation and following up on warranty and non-warranty issues within our service.
-Reporting and tracking daily activities and managing necessary maintenance requests/tickets.
Qualifications
- The position requires an individual with an education in the Electronics sector.
- The position requires an individual with an education in the Electronics sector.
- The position requires good knowledge of the English language (written and spoken).
- A role oriented toward Printer / POS / Auto ID is preferred, with previous experience or knowledge!
- Good knowledge of basic printing hardware operation and troubleshooting, and diagnosing Windows devices for such equipment is required.
- Autonomous research skills are key to assimilating the necessary knowledge and adapting to new technologies in this sector.
- We offer a wide opportunity for expanding knowledge through training and certification, accredited by international brands such as Zebra, Brother, VMware, etc.
Notes
To apply, please send your CV and other documents that verify your qualifications to the email address: jobs@albamedia.al.
The application deadline is 15.10.2021. Selected candidates will be contacted by phone for an interview.
The data you provide through your application will be stored and processed only for recruitment purposes, in compliance with the current legislation on personal data protection. Specifically, in accordance with the provisions of the Constitution of the Republic of Albania, the applicable law (No. 9887 dated 10.03.2008) "On the Protection of Personal Data" and the relevant by-laws for implementation.
Vacancy Details
Type: Full-time
Experience: 3-10 Years
Start Date: Immediate
Application Deadline: 15.10.2021
Application Form